1. Introduction
The Ocean to Door (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [theoceantodoor.com] and make a purchase from us.
Our pre-order model is designed to bring you the freshest experience: salmon caught this summer, smoked to perfection, and delivered to your doorstep just in time for the holiday season. By using our Site, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information that you provide directly to us and information collected automatically when you use our Site.
| Information Type |
Examples |
| Information You Provide |
Name, shipping address, email address, phone number, payment information, customer service inquiries. |
| Information Collected Automatically |
IP address, browser type, device information, pages visited, and how you interact with our Site via cookies and similar technologies. |
3. How We Use Your Information
We use the collected information for several business purposes, including:
- To Fulfill Your Order: To process your payments, arrange for shipping, and send you invoices and/or order confirmations .
- Customer Communication: To communicate with you about your order, our services, and to respond to your inquiries.
- Marketing: With your permission, to send you promotional messages and updates about new products. You can opt-out at any time.
- Site Improvement: For analytics and market research to operate and improve our website and your experience .
- Fraud Prevention: To screen our orders for potential risk or fraud.
4. Sharing Your Information
We may share your Personal Information with third parties to help us use it for the purposes described above:
- Service Providers: We share information with third parties who perform services on our behalf, such as payment processing, order fulfillment, and shipping (e.g., Purolator, Canada Post) .
- Compliance with Laws: We may disclose information where required by law, such as to comply with a subpoena or similar legal process .
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
We do not sell, trade, or otherwise transfer your personally identifiable information to external parties for their marketing purposes.
5. International Transfers
Your personal information is stored and processed in Canada. If we ever need to transfer your data outside of Canada, we will take appropriate steps to ensure that your data is protected in accordance with applicable data protection laws and this Privacy Policy .
6. Cookies and Tracking Technologies
We use Cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site .
7. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information. Under Canada’s PIPEDA, these include the right to:
- Access the personal information we hold about you.
- Correct any inaccurate or outdated personal information.
- Withdraw consent for certain activities, such as direct marketing .
To exercise these rights, please contact us at info@theoceantodoor.com.
8. Data Security
We use commercially acceptable means to protect your personal information from loss, theft, and unauthorized access or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security .
9. Children’s Privacy
Our Service is not directed to individuals under the age of 16 (“Children”). We do not knowingly collect personal information from Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child without verification of parental consent, we take steps to remove that information from our servers .
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes .
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
